Operations & Marketing Assistant

Never Before Seen is a London-based design agency and venture studio. We work with some of the world’s most exciting startups, while also incubating our own products like Blair, an AI-powered meditation app, and Marathon, our design-ops platform.

We’re looking for an Operations & Marketing Assistant to join our growing team. This is a unique opportunity to step into a broad role at the heart of a successful, fast-moving business. You’ll support our day-to-day operations, keep our HR and compliance processes in shape, and help drive growth through marketing and outreach.

This is a chance to see inside how an agency and venture studio really runs—working across operations, people, and marketing, and gaining exposure to top AI companies and ambitious new products being launched from scratch.

What you’ll do

• Marketing support: coordinate social media activity, assist with campaigns, carry out research, and help with outreach.
• HR admin: support hiring processes, maintain staff records, monitor sponsorship compliance, and ensure smooth onboarding.
• Team growth: coordinate recruitment and onboarding as we bring on five additional hires over the next 12 months.
• General ops: keep the wheels turning with scheduling, documentation, and finance support.

What we’re looking for

• A proactive, organised person who enjoys variety and takes ownership.
• Strong written and verbal communication skills.
• Comfort with admin work, but also curiosity to learn and contribute to growth and marketing activities.
• An interest in startups, design, or AI is a plus.
• Must be based in the UK (our office is in West London but we're remote friendly).

Salary: £11,000–£13,000/year (part-time, two days/week)

Why join

• Be part of a growing London-based design agency and venture studio with an international footprint.
• Work directly with AI startups shaping the future of technology.
• Contribute to our own in-house products, with opportunities to see how new ventures are created and launched.
• Help build our team as we expand, coordinating recruitment and onboarding for multiple new hires.
• Gain exposure to a wide range of skills—from HR and compliance to marketing and operations.
• Join a small, ambitious team where your work has a real impact.